coming-to-jans-faqs

Yes we are. Jan’s has handicap compliant bathrooms, dressing rooms, outside ramps to gain access to our sidewalk, and handicap parking. In addition, our website is ADA compliant with built-in features from UserWay.org (see the ADA symbol at the bottom of all our web pages). If you have any issues with our website, please call or text us at 856-428-8181 or email us at info@jansboutique.com — we are here to help EVERYONE regardless of your disability.

Unfortunately we do not allow food, beverages, strollers, animals, dogs, or children 12 and under in store.

No — face masks are optional for all of our guests and employees.

Yes! Tell your loved one to relax in our seating area and watch TV or read a magazine. For obvious reasons, men are not allowed near any of Jan’s 50 dressing rooms — no exceptions!

Yes — Jan’s has about 50+ parking spots, but our lot fills up on weekends and national holidays. If our lot is full, park in the Saw Mill Village Shopping Center directly adjacent to our store — it’s a 5-second walk. Jan’s also has handicap parking spots.

Yes, they are. We cannot guarantee service upon entry without an appointment. Appointments receive priority and are highly recommended! Appointments are not required for our daywear, sportswear, cruisewear, and accessory departments.

We have free appointments and upgraded VIP appointments (which are not free). Free appointments allow less time than VIP appointments. Free appointments do require a credit card to hold your spot — there is no charge, but if you do not show or give at least 48 hours notice, your credit card will be billed $50.

Appointments allow us to manage capacity and give each guest the service level they deserve. Cherry Hill Township also has an occupancy limit. Browsers must make an appointment or browse all in-stock dresses online via our “SHOP by SIZE” link.

Due to Cherry Hill Occupancy Laws, guest limits vary by appointment type:

• Evening / Mother-of: Up to 2 guests
• Prom / Teen / Pre-teen / Bridesmaids: 1 guest (2 total in party)
• Bridal: 3 guests (4 total in party) — VIB option available to bring 5 guests

Additional guests are available only with select VIP appointment types.

To reduce everyone’s wait time, appointments are structured as follows:

• Evening & Bridal: 60 minutes
• Bridesmaids, Prom, Homecoming / Pre-Teen / Sweet 16 / Bat Mitzvah / Quinceañera: 40 minutes
• VIP Appointments: 55 minutes

Please arrive on time — we cannot extend your time if you arrive late. You can always book another appointment if you need more time. Please note we cannot allow one person to book more than one appointment on any one day.

Yes, but please contact us at 856-428-8181 to confirm availability. Each person trying on must have their own appointment, and we cannot accommodate more than 2 people in your party trying on dresses on the same day.

Yes, but you must book an appointment to browse or try on.

No, and we are transparent about it! Jan’s stocks up to 15,000 dresses in most sizes including Plus and Women’s. All in-stock dresses are listed on our website with a GREEN “IN STOCK!” tag on the dress image.

Jan’s stocks over 15,000 dresses (including dressy pant sets and dressy separates) in sizes 000–26 — more than all your local stores combined. Jan’s flagship store occupies 13,000 square feet with 50 dressing rooms and an Accessory & DayWear department. It’s well worth the drive or flight to Cherry Hill, NJ!

Yes and No. Jan’s sells approximately 100 dresses per day from our store and website — our dresses are not beat-up samples. They sell at a very fast rate, so a dress shown in stock may not be available the day you arrive. When you visit Jan’s for the first time, you’ll see how busy we are and understand why dresses don’t sit on our racks for long.

NO! All stock dresses are not samples — we sell ALL our dresses off-the-rack! At Jan’s, you can try on a dress in your size and walk out with it that day. We can also special order any dress — our manager will measure you to confirm the correct size.

NO! ALL dresses run approximately 2 to 3 sizes smaller than your regular clothes. Dresses tried on too small can strain or break zippers — you must not try on dresses smaller than your size. Jan’s sales associates and management will determine if a certain size cannot be tried on.

Definitely yes! Any of our 15,000+ dresses can be purchased off-the-rack — including our bridal gowns. Jan’s can accommodate last-minute needs with ease.

Yes! Jan’s offers a huge selection of coordinating accessories, handbags, and undergarments. Jan’s was voted Best Accessories by South Jersey Magazine!

Jan’s price ranges by category:

Evening and Prom dresses from China can take 3 to 6 months to be made and shipped. We also offer dresses from US-based designers that can be ordered in under 2 months — and of course, you can always buy from our in-stock selection.

YES! Jan’s offers Layaway up to 60 days (50% down + $35 monthly layaway fee). Please note Jan’s does not accept out-of-state or in-state checks. Jan’s accepts all major credit cards and Cash.

Yes! Jan’s carries three Bridesmaids designers: Jessica Angel, Portia and Scarlett, and Atria. The Jessica Angel collection is available in 100+ colors — check out their IG page @jessicaangelcollection. These amazing dresses start at $398 and go up to $600. Your Bridesmaids will wear them more than once!

YES! Jan’s performs custom Alterations. Our full-service 10-member staff has a combined 100+ years of experience. Please note we only alter clothing purchased from our store. Our seamstresses require 8 weeks lead time and alterations start at:

• Prom: $295
• Evening: $425
• Bridal: $695

YES! Jan’s hosts dozens of Trunk Shows per year — be sure to check our Trunk Show link on our website! A trunk show is an event where the manufacturer sends us most (if not all) of their current and upcoming season’s new collections for you to preview in person.

No — our sales staff will not pressure you into a dress because they do not work on commission, unlike most other stores.

NO! Jan’s Boutique is a classy, well-organized, well-oiled machine that has received numerous awards — including NJ’s #1 Rated Dress Store by various magazine publications!

Jan’s highly recommends Mam’selle Dry Cleaners at 1900 Greentree Road, Cherry Hill, NJ (Springdale Plaza). They are the BEST — tell them Jan’s sent you! Owner Ms. Haan will take great care of all your cleaning needs.
Phone: 856-424-2487