coming-to-jans-boutique
- Non-refundable Appointment Fee Explained: Rising inflation, a tight labor market, increased shipping and rising credit card rates/fees have forced many businesses to adopt a service fee to offset these macroeconomic pressures. A portion of your paid fee goes towards helping people and organizations who do not have the means to purchase a dress. While we could simply raise our prices and bury this cost into each dress, we've opted to implement the service fee for the following reasons. 1st, In order to retain professional sales staff every business now must pay much more to retain their staff. A large staff is necessary to run Jan's and service each and every client, unlike other independent and department stores, Jan's services every client with their own professional sales stylist, you will not service yourself at Jan's. 2nd, Shipping and tariffs on dresses have increased up to 10x in the past year cutting into every businesses bottom line. 3rd, Because there is wear and tear on dresses, over time dresses can not be resold, Jan's does not sell distressed dresses. 4th, Inventory comes at a cost for all retailers, Jan's has the largest selection of inventory, no other store offers Jan's selection. Jan's stocks over 15,000 Dresses in sizes 000 to 32 including Plus Sizes. Lastly, Because Jan's has the largest inventory many clients use our store to try on dresses wasting our stylists time and putting unessary wear and tear on the dresses, this is not fair to Jan's and our staff. The service fee is a nominal fee to try on dresses and receive one-on-one personal service and have access to our huge selection of dresses (the largest selection in the country) you will save more money and time by not having to run from store to store. There is a reason other independent and department stores do not stock evening, prom, bridal and guest-of dresses in the quantities and sizes that Jan's does and that's because they would actually have to hire 100's of stylists to service their clients. The service fee allows Jan's to employ 50+ local staff members from the community and have the inventory in your size to try on. If you refuse to pay the service fee then please note we do have a dedicated online service team that can help you purchase a dress from our website. Browse all our entire inventory from our "Shop by Size" link on our website. Feel free to text our online sales team at 856-326-1219 as we help clients from around the world every day find the perfect dress.
- Why do I need to make an appointment? Appointments allow us to know exactly how many people enter our showroom and allows us to give each person the service level you expect. In addition the Cherry Hill township has a occupancy limit so we can not have more than a certain amount of people in the store at one time. Browsers must make an appointment or browse all our in stock dresses online.
- Are all the dresses on JansBoutique.com actually in store for me to try on? No they are not! Jan's stocks up to 10,000 dresses in most sizes including Plus Sizes. All the dresses we have in-stock are listed on our website with a GREEN tag on the bottom of the dress picture which says IN STOCK! To see every dress we have in stock in your size then click onto the SHOP BY SIZE link on our website. Please note Jan's sells its dresses off-the-rack and online so our inventory is never 100% accurate. If you are coming in for a specific dress we recommend you call us prior to booking your appointment.
- Do I have to wear a Face Mask inside Jan's? No, faces masks are optional for all of our guests and employees.
- Why is there a guest limit? Due to Cherry Hill Occupancy Laws our Evening/Mother-of can only bring (2) guests for a total of 3 people in your party. Prom/Teen/Pre-teen and Bridesmaids appointments can only bring (1) guest into the store for a total of 2 people in your party and our Bridal appointments can bring (3) guests with yourself into the store for a total of 4 people in your party.
- Can I try on dresses with a friend or family member? Yes, but please contact the store at 856-428-8181 to confirm therer is availability to book two (2) people in your party to try on dresses any specific day (we have limited availability for 2 people in one party trying on each day). Each person trying on must have their own appointment and we can not accomodate more than 2 people in your party to try on dresses on the same day.
- Why is there a time limit to my Appointment? To reduce everyones wait to try on dresses Jan's Evening and Bridal appointments are for 60 minutes and our Bridesmaids, Prom, Homecoming/Pre-Teen/Sweet 16/Bat Mitzvah/Quinceanara appointments are for 45 minutes. Please arrive on time as we can not extend your time if you arrive late. We have found this to be enough time to try on multiple dresses, if you need more time then please know you can make an appointment for another day. Please note we can not allow one person to book more than one appointment on any one day.
- Can I bring beverages/food and my child into the store? Unfortunately we do not allow food, beverages, strollers, animals or children 12 and under in store.
- Does Jan's carry Bridesmaids dresses? Yes, Jan's carries three Bridesmaids designers, Jessica Angel, Portial and Scarlett and Atria. The Jessica Angel collection is available in 100+ colors, check out their IG page @jessicaangelcollection and see their dresses on our website. These amazing dresses start at $398 and go up to $600 (they are not your ordinary bridesmaids dresses and these dresses will be worn more than once as they are the best bridesmaids dresses).
- How long does it take to order a dress? Eveing and Prom dresses arriving from China (many of our designers) that have to be ordered are taking up to 6 months to be made and shipped. Please note you can buy anyone of our amazing dresses from stock (many customers do) and we also offer a handful US based designers where we can order dresses less than 3 months. Words of advice......SHOP EARLY.
- What do your dresses start at? Jan's price range by category: Evening/Mother-of-the-Bride/Groom/Bat Mitzvah $600-$3,000 • Short PreTeen/Teen/Bat Mitzvah $270-$600 • Prom/Pageant/Sweet16/Military Ball $420-$2,000 • Guest/Evening $398-$2,000 • Bridal $1,000-$5,000 • Bridesmaids $398-$600
- Can a pre-teen or teenager shope at Jan's without an adult? No, we ask all our teen and pre-teen girls to be accompanied with "their" parent or guardian to try on dresses.
- Are all your dresses in stock Samples? NO! All the stock dresses are not samples, we sell ALL our dresses off-the-rack! Most stores do not stock the level of inventory we do. At Jan's you can try on a dress in your size and walk out with the dress that day. If necessary we can special order any dress for you as well, our manager or expert seamstress will measure you to confirm you are purchasing the correct size.
- Do Jan's offer Layaway? YES! Jan's offers Layaway up to 60 days (50% down + $35 monthly layaway fee). Please note Jan's does not accept crypto, out-of-state checks or in-state checks for final payments. Jan's does accept ALL major credit cards and we also accept Cash.
- Does Jan's do Alterations? YES! Jan's performs custom Alterations. Jan's has a full-service 6-member staff with a combined 100+ years of experience, please note we only alter clothing purchased from our store. Our seamstresses require 8 weeks lead time to complete any alteration and our alterations start at $250 for Prom, $395 for Evening and $595 for Bridal.
- Does Jan's host Trunk Shows? YES! Jan's hosts dozens of Trunk Shows per year so be sure to check out our Trunk Show link on our website! We add trunk shows regularly to our calendar. A trunk show is an event in which the manufacturer sends us most if not all their current and upcoming seasons new collections for you to preview. A trunk show is a great opportunity for you to see every dress in person.
- Does Jan's sales stylists work on commision? No, our sales staff will not pressure you into a dress to make a sale as they do not work on commission like most other stores.
- Is Jan's a warehouse? NO, Jan's is not a warehouse....Jan's Boutique is a classy, well-organized, well-oiled machine that has received numerous awards including NJ's #1 Rated Dress Store by various magazine publications!
- Do dresses run true to size? NO! ALL dresses run approximately 2 to 3 sizes smaller than your regular clothes! Due to the fact that dresses tried on too small can strain and or break our zippers you must understand you can not try on dresses smaller than your size! Jan's sales associates and management will determine if certain size dresses can't be tried on
- Does Jan's have free Wi-Fi? Yes! Tell your loved one to relax in our seating area and watch TV or read a magazine. For obvious reasons, men are not allowed near any of Jan's 50 dressing rooms, no expceptions!
- Does Jan's have Accessories for my new Dress? Oh ya'! Jan's offers a huge selection of coordinating accessories and undergarments. FYI, Jan's was voted best Accessories by South Jersey Magazine!
- If I'm a last minute customer can Jan's help me find a dress? Definitely yes, Jan's can accommodate last minute customers dress needs. Anyone of our 15,000+ dresses can be purchased off-the-rack including our bridal gowns.
- Exactly how many dresses does Jan's stock? Jan's stocks over 15,000 dresses (and dressy pant sets and dressy separates) in stock in sizes 000-32, more than all your local stores in your area. It's well worth the drive or flight to Cherry Hill NJ. Jan's flagship store occupies 13,000 square foot addition with 50 more dressing rooms and a Accessory and DayWear department, no other store in the region can match our selection
- The dresses that say IN STOCK....are they really IN STOCK? Yes and No......Jan's sells approximately 100 dresses per day from our store and our website (our dresses are not beat-up samples like the other stores you have visited). Our dresses sell from our sales floor at a very, very fast rate and dresses that may have shown in stock may not be in stock the day you arrive. When you visit Jan's for the first time you will see how busy we are and understand dresses do not sit on our racks for an extended time like many other stores
- Does Jan's have free Parking? Yes.....Jan's has about 50+ parking spots but our lot fills up on the weekend and on national holidays. If our lot is full then park your car in the Saw Mill Village Shopping Center directly adjacent to our store, it's a 5 second walk from their lot to Jan's. Jan's also has handicap parking spots.
- Is Jan's Handicap Compliant? Yes, Jan's has handicap complient bathrooms and dressing rooms. We are here to help everyone but please note our sales staff can not help those get out or back in their wheel chair.