Re: Coronavirus disease (COVID-19)
Jan's is officially closed although we are making accomdatioins for some of our customers, please read below.
EMAIL JAN'S AT INFO@JANSBOUTIQUE.COM IF:
1. You have a 2nd fitting scheduled and you want to pick up your dress
(please note schedule 1st fittings are cancelled until we can officially open up to the public)
2. Your dress is on Layaway and you want to pick up your dress
3. Your dress was ordered, it arrived to our store and you wish to pick it up (email or call store to confirm dress actually arrived)
4. Your dress was being fixed and you want to pick it up
YOU MUST EMAIL US IF YOU WISH TO PICK UP YOUR DRESS
EMAIL INFO@JANSBOUTIQUE.COM or CALL 856-428-8181
Regarding Cancellations of Weddings and Proms:
Jan's Boutique can not refund, exchange or give credits to any previously purchased dresses. This store policy is clear and transparent. The Coranvirus affected Jan's and every other retailer as much as it has affected all our customers. God Bless, be safe and practice social distancing.
Regarding Dresses on Layaway:
All dresses on layaway are final sales and can not be exchanged or returned, credits will not be issued if any dress on layaway, see terms on your layaway contract. Jan's will extend the time needed to pay for your dress in full from 60 days to 90 days without a 3rd layaway fee. To make payments on your layaway click the Info link on our website then click onto Layaway to make a payment.
We've taken certain steps to keep you safe and meet your dress and daywear attire needs during the rapidly evolving coronavirus situation. We continue to closely monitor the situation and are in contact with local health officials to assess this rapidly evolving situation. We are following recommendations from the U.S. Centers for Disease Control and Prevention (CDC), the state and local authorities in taking extra safety measures in our store.
The evolving nature of this event requires us to be flexible in how we respond and provide service to our guests. Here are some of the ways we are taking action:
- Additional hand sanitizers have been added for our guests and employees.
- Thru-out our store, we are taking appropriate precautions recommended by local health agencies and the Centers for Disease Control and Prevention, this includes increased frequency of disinfection and cleaning of high-touch areas.
- Encouraging employees and guests to modify personal greetings to avoid physical contact.
- Following recommended every day healthy actions per the CDC and having employees who appear symptomatic stay home.
- We have implemented enhanced cleaning procedures on top of our already high standards.
- We are cleaning high-traffic surfaces such as dressing rooms, checkout areas, touchscreens, and bathrooms with greater frequency.
- In addition we have halted using our gloves when trying on our dresses, although this can cause damages to the dresses, your health and our employees health is our top priorty.
We have provided new health protocols and information for our staff. We have asked our staff to stay home if they feel sick and are asking our clients whom have appointments with us to reschedule for another time if sick or not feeling well. We continue to share regular updates with our staff, so they know the latest information to keep themselves and you safe.
Our core mission is providing outstanding service to you. We will continue to work hard to deliver on this commitment. Thank you for being a loyal customer of Jan’s Boutique.
Reminders on Staying Healthy
It’s important we all take precautions to prevent the spread of germs during this outbreak.
The U.S. Centers for Disease Control and Prevention (CDC) recommends that everyone should:
- Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom; before eating; and after blowing your nose, coughing, or sneezing.
- Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash hands with soap and water if hands are visibly dirty.
- Avoid close contact with people who are sick.
- Stay home when you are sick.
- Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
Help from the CDC
Visit the CDC website for more information on Coronavirus, including what you should know about the virus, prevention and symptoms, as well as situation updates in the U.S. and worldwide.